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Reporting a Claim
If you have a loss, Keefe Insurance is committed to providing prompt and fair resolution of your claim. Our process and service always begins by making sure that you and your property are safe from further harm. If you need to report a personal insurance or business insurance claim, you have several options. Use whichever option is most convenient for you. But be sure to report your claim in a timely manner.
- Stop by our office at 51 West Central Street, Franklin, during our normal business hours (M-F, 8:30 A.M. - 5 P.M.) and pick up any claims forms that are needed. You may choose to fill them out right there in the office, of course.
- Call your claim in to our office 508-528-3310 Toll-Free 888-528-3310. We will mail or fax you any forms you may need to complete.
- E-Mail Claim Alert - You can also notify us that you have a claim to report and file a preliminary claim report online. We will get back to you the next day to review the claims steps that are needed. If we receive your e-mail after normal workhours or on a weekend or holiday, we will contact you on the next regular business day. We encourage you to use e-mail to tell us about the incident while the details are fresh in your mind. We will mail or fax you any forms you may need to complete.
You can return the completed forms by mail to us at Thomas F. Keefe Insurance Agency, Inc., 51 West Central Street, Franklin, MA 02038, or fax them to us at 508-528-3887.
Please click on one of the links below to submit a preliminary claim report.
